Refund policy

Return & Exchange Policy

We want you to love your purchase! If you’re not completely satisfied, you may request a return within 14 days of delivery for store credit or an exchange.

To be eligible for a return, items must be unused, unworn, and in their original condition and packaging.

To start a return, please contact us at support@frederickfamilyco.com and we’ll provide you with the next steps.

Please note that customers are responsible for return shipping costs. Original shipping charges are non-refundable.